Warranty and Return Policy:

ToyTec Lifts, LLC provides a Limited Lifetime warranty to the original purchaser/owner of the vehicle on which the product was originally installed for defects in material and workmanship on products manufactured by ToyTec Lifts LLC

ToyTec Lifts, LLC does not warranty any product for finish, alterations, modifications, and/or improper installation.

ToyTec Lifts, LLC cannot offer a warranty on products we sell that were not manufactured under the “ToyTec Lifts, LLC” name. Some of the products ToyTec Lifts, LLC sells may be covered under specific manufacturers’ warranty(s) and may require warranty claim through the manufacturer by the end user.

ToyTec Lifts, LLC requires that a copy of the original invoice or receipt of purchase be included with any said defective products produced by ToyTec Lifts, LLC.

ToyTec Lifts LLC 's obligation under this warranty is limited to repair or replacement at ToyTec Lifts discretion. Any cost of removal and or shipping of defective parts are not covered under this warranty and will be the responsibility of the purchaser. 

Merchandise may not be returned to ToyTec Lifts, LLC without a return authorization number from ToyTec Lifts, LLC. Please email our Sales Dept. for RA# at: sales@toyteclifts.com.

Non-defective merchandise returns must accompany the original invoice, or proof of purchase and will only be credited to the original purchaser and the original payment method (Credit Card, Paypal, etc.)

All return merchandise must be insured for/or greater than the original purchase price, must be in original packaging for return shipment to avoid damage, and is to be paid in full by the purchaser. ToyTec Lifts, LLC will not refund shipping/handling for non-defective merchandise.

We will not issue credit for products returned that are damaged in shipment due to lack of packaging!

All orders that are cancelled before the package has been processed for shipment are subject to a $20. cancellation fee.

 Orders that are cancelled after they are processed and packaged for shipment will be charged a 15% restocking fee 

New returned parts must be in NEW re-sellable condition

ToyTec Lifts, LLC will not accept returns for any products that have been installed or are damaged during installation, or return shipping.

Returns must be received by ToyTec Lifts, LLC within 30 days of original purchase date.

A 15% restocking fee will be deducted from all returned products credit.

IMPORTANT WARNING !

Limitation of Liability

Installation of a lift kit or “lifting components” will raise the center of gravity on the vehicle which the kit/components are installed

and they will make the vehicle more likely to tip over when turning, or when driving on sloping terrain

Wider wheels with more offset, and wider tires should be installed on any lifted vehicle to minimize rollover

The driver of any vehicle with lifting kits/components must drive the vehicle more carefully, and must avoid quick or sharp turns

Installers, owners, and operators must follow instructions and warnings exactly to avoid damage to the vehicle, other property, or serious bodily injury or death to oneself or others

The user is knowingly modifying the suspension system of the vehicle in which this kit is installed, and assumes liability for any damage it could cause

Improper installation or misuse of ToyTec Lifts products could result in property damage, injury, or death to the driver, passenger, or bystanders

ToyTec Lifts will not be liable for ANY damages resulting from, or caused by the installation of our lift kits, or any other products we sell.

New Car Warranty Information

FEARS:

You want to upgrade your vehicle with aftermarket equipment, but you’re worried about putting the vehicle’s warranty at risk. It’s no wonder. How many times have you heard someone at a automobile dealership say that unless the dealer installs your aftermarket equipment you will automatically void your new car warranty? This common misconception has been repeated often enough to be widely believed – though it is completely false.

FACT:

Dealers don’t like warranty work, because it pays less than normal repair work. By promoting the myth that aftermarket equipment automatically voids warranties, some dealers avoid such low-paying work. Instead, they attempt to charge customers the prime service rate for work which is rightfully done under warranty.

THE TRUTH:

Most vehicle owners are not aware they are protected by federal law: the Magnuson-Moss Warranty – Federal Trade Commission Improvement Act of 1975. Under the Magnuson-Moss Act, aftermarket equipment which improves performance does not void a vehicle manufacturer’s original warranty, unless the warranty clearly and conspicuously states that aftermarket equipment voids the warranty. Most states have warranty statutes, as well. Which provide further protections for vehicle owners.

In other words, that means a dealer can’t wiggle out of his legal warranty obligation merely because you install aftermarket equipment. To find out if any aftermarket equipment automatically voids your vehicle’s warranty, check the owner’s manual. It is likely the language you are looking for appears under a heading such as “What Is Not Covered” Although the language seems negative, remember your vehicle manufacturer is simply saying he does not cover the aftermarket products themselves. He is not saying that the products would void the vehicle warranty.

VEHICLE DEALERS OBLIGATIONS:

Suppose your modified vehicle needs repairs while still under warranty. Without analyzing the true cause of the problem, the dealer attempts to deny warranty coverage. He made his decision simply based on the fact that you’ve installed aftermarket equipment – a convenient way to dodge low-paying warranty work.

An example of how ridiculous this can get is the man who was denied warranty coverage by a dealer on his power door locks, because he had improved his exhaust system! Sounds nuts? It really happened – because that man did not know his rights and challenge the dealer’s decision.

Fact: A dealer must prove – not just say – that aftermarket equipment caused the need for repairs before he can deny warranty coverage on that basis.

YOUR RIGHTS:

Point out to the dealer the provision of the Magnuson-Moss Act- Require that he explain to you how the aftermarket equipment caused the problem. If he can’t – or his explanation sounds questionable – it is your legal right to demand he comply with the warranty.

Fact: If you are still being unfairly denied warranty coverage, there is recourse. The Federal Trade Commission, which administers the Magnuson-Moss Act, monitors compliance with warranty issues. Direct complaints to the FTC at (202) 326-3128.

This is the actual language of the act:

No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this sub-section may be waived by the Commission if:

1.       the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and

2.       the Commission finds that such a waiver is in the public interest.

The district courts of the United States shall have jurisdiction of any action brought by the Attorney General (in his capacity as such), or by the Commission by any of its attorneys designated by it for such purpose, to restrain (A) any warrantor from making a deceptive warranty with respect to a consumer product, or (B) any person from failing to comply with any requirement imposed on such person or pursuant to this chapter or from violating any prohibition contained in this chapter.

MAGNUSON MOSS WARRANTY ACT

US Code - Title 15, Chapter 50, Sections 2301-2312

Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)) . For best results, consider working with performance-oriented dealerships with a proven history of working with customers. If your vehicle manufacturer fails to honor emission/warranty claims, contact EPA at (202) 260-2080 or www.epa.gov.  If federal warranty protection is denied, contact the FTC at (202) 326-3128 or www.ftc.gov.  For additional information, check out the following links:

• Consumers Bill of Rights